Customer Technical Training

Technical Product Training Available To Blue Coat Customers:

1. Customer Services Technical Webcasts

Blue Coat Customer Services is pleased to sponsor an ongoing series of bi-monthly Technical Webcasts. Intended for technical staff, these webcasts provide deep-dive presentations and discussions of emerging Blue Coat products and technologies. An extended question-and-answer session typically follows each presentation. Technical Webcast invitations are sent to customers who have subscribed to receive notices via the Blue Coat Subscription Center. Customers can log into BlueTouch Online to set their communication preferences relating to the Technical Webcast along with other valuable resources.

Click here for Webcast Replays and Slide Decks.


2. Fee-based, Instructor-Led Classroom or Virtual Classroom Training:

Available from Blue Coat Systems and its network of Authorized Training Centers: https://www.bluecoat.com/blue-coat-course-descriptions


3. Recertification or Refresher Training and Certification:

Blue Coat Systems' Technical Certifications expire after two (2) years. The Help Desk focused Troubleshooting Training/Certification needs to be refreshed after one (1) year.

Please contact Training Services at training@bluecoat.com for details on how to become current again, or review the training portfolio on https://www.bluecoat.com/blue-coat-course-descriptions


4. Computer-Based Training (Video) - free of charge to Blue Coat support customers:

View older trainings in the Training Archive 

Content Analysis Introduction to the CAS S400 11 minutes 10-03-2014
DLP Product Overview, Initial setup and Conf... 11 minutes 10-01-2010
IntelligenceCenter Intelligence Center 3.1 - Role Based Acc... 23 minutes 12-03-2010
  Intelligence Center 3.1 - Alerting 17 minutes 12-03-2010
  Intelligence Center 3.1- System Settings 14 minutes 02-22-2011
  Intelligence Center 3.1- Multiple Data C... 18 minutes 12-18-2009
  Getting Started with Intelligence Center 30 minutes 07-24-2009
  Configuring & Managing PacketShaper Appl... 76 minutes 12-18-2009
Mail Threat Defense MTD Configuring Email Security Policies 15 minutes 04-21-2016
Management Center Management Center Essentials 10 min x 3 modules 12-07-2015
PacketShaper PacketShaper User Interfaces 28 minutes 01-01-2012
  Packetshaper Traffic Tree 30 minutes 01-08-2011
  Introduction to PacketShaper 12000 15 minutes 02-09-2011
PolicyCenter Getting Started with PolicyCenter 19 minutes 02-08-2010
ProxyAV ProxyAV Essentials 55 minutes 01-07-2015
ProxySG Introduction to ProxySG 300 13 minutes 06-10-2011
  ProxySG Migration- 510, 810, 900, 9000 12 minutes 07-26-2016
  SGOS Architecture 12 minutes 12-01-2014
  ProxySG User Interfaces 22 minutes 08-30-2011
  Introduction to HTTPS 7 minutes 10-06-2014
  Introduction to ProxySG S400 14 minutes 02-23-2014
  Introduction to the Visual Policy Manage... 7 minutes 06-17-2014
  Secure Web Gateway Virtual Appliance ( S... 16 minutes 01-08-2011
  Introduction to Content Filtering 6 minutes 06-17-2014
  Upgrading ProxySG 900 65 minutes 07-27-2011
  Introduction to ProxySG 900 22 minutes 08-30-2011
  Introduction to ProxySG S200 14 minutes 08-13-2014
  CIFS Basics 9 minutes 10-26-2011
  Using Stunnels and Encrypted Tap on the ... 5 minutes 10-06-2014
  Introduction to ProxySG S500 15 minutes 12-03-2013
  Introduction to Encrypted Traffic Manage... 7 minutes 10-06-2014
  HTTP Basics 15 minutes 10-26-2011
  Troubleshooting Policies with Policy Tra... 6 minutes 06-17-2014
  Getting Started with ProxySG 9000 21 minutes 11-17-2009
  Introduction to CPL 7 minutes 06-17-2014
  Introduction to ProxySG 600 19 minutes 09-29-2014
  ProxySG Performance Monitoring 8 minutes 12-01-2014
  Upgrading ProxySG 9000 68 minutes 08-15-2011
  Using Simple Network Management Protocol... 10 minutes 12-01-2014
Reporter Reporter Essentials 15 minutes 06-11-2016
Web Security Service 1 - Cloud Course Overview 8 minutes 02-03-2017
  2 - Cloud Web Security Service Overview 62 minutes 02-03-2017
  3 - Selecting a Solution 20 minutes 02-03-2017
  4 - Firewall/VPN (IPsec) Access Method 36 minutes 02-03-2017
  5 - Proxy Forwarding Access Method 32 minutes 02-03-2017
  6 - Explicit Proxy Access Method 27 minutes 02-03-2017
  7 - Remote Client Access Method 53 minutes 02-03-2017
  8 - Mobile Device Access Method 43 minutes 02-03-2017
  9 - Authentication 38 minutes 02-03-2017
  10 - Policy 32 minutes 02-03-2017
  11 - Reports 40 minutes 02-03-2017
  12 - Administration 33 minutes 02-03-2017

 

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