Elastica Customer Support Cases

Please use the Elastica Support Portal to open a new Case and view/update exisiting cases.

 

BTO Enhancement - Update Technical Case via Email

Effective May, 2016 you can update your Technical Case Comments when responding to a Case Comment email sent from the Blue Coat Engineer requesting for more information.

Cases

Open and manage cases, view serial numbers and their entitlements

Forums

Collaborate with peers and subject matter experts on topics relevant to you

Knowledge Base

Access the latest product-specific solutions and research technical issues

Security Advisories

Potential security issues and their impact on Blue Coat products

Expand your knowledge and skills through a variety of training offerings

Recommended Releases

Latest Supported and Recommended Long Term Releases

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